This 1.5-hour continuing education training for Peer Specialists and Peer Specialist Supervisors focuses on the intentional use of human experience language in peer support. Participants explore communication that is descriptive, strengths-based, and person-centered rather than clinical or diagnostic, and examine how language choices influence trust, empowerment, and connection in peer relationships.
Through real-world scenarios, discussion, and practice exercises, participants learn how to describe observations without labels, reframe clinical terminology into everyday language, and communicate in ways that honor lived experience.